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FAQS

Q: What exactly are Lightroom / Adobe Camera Raw (ACR) Presets?

They are pre-defined settings in the abovementioned programs (including sliders, curves, and other numeric calibrations) designed to create a certain ‘look’ or ‘feel’ in the photos to which they are applied.


Q: How do I install them?

This really depends on what sort of set up you have. Do you operate a Mac or PC? Do you use Lightroom or Camera Raw? And which versions of the software are they? Single App Licence / Creative Cloud? The possibilities are numerous. And truth be told… if we tried to fit in detailed instructions for every known combination of installation, we would be here a while. Instead, we will give you the basic guides for each program below, and let you handle the specifics (if any) that may relate to your particular workstation.

INSTRUCTIONS FOR LIGHTROOM: Unzip the successfully downloaded presets. Open up Lightroom. In the Library Module, look on the left side where it lists ‘User Presets’. Right click on ‘User Presets’ then left click ‘Import’. Now choose the presets you want to install, and you’re good to go.

INSTRUCTIONS FOR CAMERA RAW: Unzip the successfully downloaded presets. Copy the .xmp files into the Adobe/CameraRaw/Settings folder. Now open up Camera Raw and go to your Presets Tab. They should all be there.

Our presets work perfectly with LR versions 6 (CC), 5 & 4 and all ACR versions for Photoshop CC, CS6, 5.5 & 5 on both RAW and JPG image types.


Q: How do I use the files on my phone?

Firstly, you’ll need Adobe Photoshop Lightroom CC which is free. For Android Users: Get the latest version HERE. For iOS Users: Get the latest version HERE.
Secondly, you’ll need to unzip the file you have downloaded from us. Use Funzip which is just a web tool. No app needed.
Thirdly, once you have access to your files, follow this Guide on how to import and use the presets in Adobe Photoshop Lightroom CC.


Q: Will my photos look amazing with just one click of your preset?

The truest answer we can give here, is: maybe. And any website that promises you more than that, is unfortunately not being fully honest. While our presets are designed with pristine image enhancements in mind, the way you operate your camera is out of our control. And even though our colors have been tested effectively on most camera models of the following brands: Canon, Nikon, Sony, and Leica; if you are, dare we say it, clueless enough to shoot on auto-settings while going trigger-happy with flashes, no preset in the world will be able to save your images.

What our presets can do, is provide an awesome starting point as far as desirable palettes go, but it will be up to you, to learn how to shoot good photos, then draw out their potential with the use of our presets. We welcome you to consult our Free Tutorials to learn more.


Q: Why are your presets more expensive compared to some others?

We understand that we are not the cheapest on the market. In fact, there are literally thousands of FREE presets floating around the web… But how many of those presets are created by recognized wedding photographers? The answer is next to zilch. Because the way we see it, successful photographers like ourselves (i.e. 200+ weddings in our portfolio) are too busy just keeping up with clientele. Which means that most preset makers are either amateurs or studio workers, with little to no field experience in the wedding industry. That’s why their stuff is cheap, or free. And it’s also why they have to tank numbers of products in their packs, to make you feel like it’s worth the money. We on the other hand, have expanded from a position of already being a leading wedding photography provider – that now under Andrew’s leadership, has continued to innovate; and hence have allocated the time and resources required to make our signature colors available for wider use.


Q: How do I receive my products after purchase?

Following a successful transaction, automatically generated download links will be sent to the email address you entered at the payment step. If you chose to sign in with your PayPal account (optional), the links will be sent to the email address associated with the PayPal account. So make sure to check that address in order to receive your delivered presets.


If you have not received your product(s) within 24 hours, please contact us via our Facebook Page.